Our approach to data backup and recovery aims to protect our customers’ data efficiently and reliably. We know how important it is to keep confidential and personal information secure, which is why we have put in place rigorous measures to ensure optimum protection.

In the event of a security incident, our SOC reacts immediately to minimise potential damage. We have a dedicated team of highly qualified IT security professionals ready to intervene at any time. We follow well-defined intervention protocols and have the resources needed to resolve incidents quickly in the event of ransomware or any other disaster, and to ensure that data is recovered as quickly as possible.

We are committed to providing quality customer service. You can count on our team to respond quickly to your concerns and provide you with the solutions you need.

Here are some figures from our SOC statistics for 2022 :

• We handle 100% of calls directly
• 95% of reported incidents are resolved within a day, because we know how important it is to react quickly to minimise business interruptions and their impact on your company
• In 2022, the Beemo SOC recorded 4,578 calls for a total of 560 hours spent with our customers, an average of 7 minutes and 20 seconds per call
• The average waiting time for a call to be answered is 7 seconds in 2022 !

By choosing our proactive IT security approach, you can enjoy peace of mind and concentrate on your core business. You can rest assured that your sensitive data is in safe hands !

And because all our arguments won’t convince you, there’s no better proof than the testimony of those who put their trust in us. You can find testimonials from our customers here, including one from Synchrotron Soleil here, which highlights the importance of the Beemo SOC.